case study

SME Community

social media platform

Project Overview

Introducing a new social media platform designed to connect and cultivate a thriving SME community in the Business Services and Education industries. This platform serves as a dynamic space where small and medium enterprises can network, collaborate, and share knowledge. It’s a place for business owners, educators, and professionals to engage with like-minded individuals, discover industry trends, exchange ideas, and access resources to help their businesses grow. Whether you’re looking to expand your network, gain insights from industry experts, or find new opportunities for collaboration, this platform is built to support the success of SMEs in these crucial sectors.

Problem Statement

As our client grew a thriving community of Small and Medium Businesses on WhatsApp.

They encountered:

  • Increased administrative complexity
  • Lack of actionable analytics
  • Missed monetization opportunities
  • Challenges in maintaining a personalized management

Our Scalable Solution

To address these needs, we developed a scalable Minimum Viable Product (MVP), the SME Community Mobile App.

This solution included:

  • Admin Portal
  • Business Directory
  • Social Feed
  • Niche Groups
  • Push Notifications

Who Benefits

1. Community Admins

  • Streamlined Management
  • Enhanced Communication
  • Increased Analytics

2. Community Members

  • Quality Networking
  • Valuable Content and Discussions
  • Personalised Interactions

Services Used 

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